LiveHive provides customer engagement analytics to give you deep insights into what your lead, contact or account is doing at the moment. These insights give you a real advantage in the marketplace to close more sales.
With real-time engagement scoring, you'll know which lead is most engaged, allowing you to focus on the accounts most likely to close.
With account scoring, you'll know which account is most active and engaged, giving you better insights to which opportunity will close.
"LiveHive tripled our sales rep's productivity and gives our management team deep insights into rep performance."
Using Machine Learning technology, LiveHive analyzes replies to determine the contact's sentiment score. LiveHive gives you a clear view in what leads and accounts are resonating, and which one's aren't. The platform tracks and analyzes the core sentiment of contact replies.
This deeper level intelligence allows reps to predict intent much faster. Users can track sentiment over time, giving them a much better understanding of what is likely to close.
As sales reps work with accounts, they can tag contacts within the account, and share relevant information about who is the decision maker, the champion, or influencer. The data is shared across the account reps and creates a better understanding of the account.
LiveHive identifies your top accounts through Account Rankings enriched with real time data. Users can open the activity drawer and see all the activity for each contact, filter down by types, and even see a single contact's activity with the stream.